Complete Technical Support

The company will establish a dedicated team for each project to provide one-on-one, sincere and thoughtful professional services, communicate with customers promptly and quickly, and satisfy every customer. Ensure the smooth operation of the service hotline 24 hours a day; Provide a response and record the customer's request, and provide full feedback within 1 day.

We have a high-quality team with advanced concepts, rich experience, seriousness and responsibility, and the courage to innovate to provide customers with professional one-on-one services. We have established a special team for each project to tailor personalized procurement plans for customers. We can provide customers with a one-stop service for book procurement (carefully selecting books, logistics delivery, data processing, and sorting and shelving).

REACON provides customized services and OEM processing services to customers.
REACON can review and provide quotations and delivery dates based on the drawings provided by the customer. After production, the goods will be delivered according to the agreed time in the contract.

 Sea freight: suitable for large quantities and heavy goods, with relatively low cost but long time.

Including customs declaration, inspection, taxation, and other processes. Our company usually entrusts professional freight forwarders or customs clearance companies to handle complex customs procedures to ensure smooth clearance of goods.

After the goods arrive at the destination, provide warehousing services to store the goods and provide value-added services such as sorting and packaging according to customer needs. Delivery services ensure that the goods are ultimately safely delivered to the recipient's hands.

Provide real-time cargo tracking function, allowing customers to constantly understand the location and status of goods. At the same time, manage various information during transportation, such as bills of lading, invoices, packing lists, etc., to ensure the accuracy and completeness of the information.

Provide insurance services for potential losses or damages during the transportation of goods, reducing customer risks.

For special items such as perishable goods, dangerous goods, or high-value goods, we will provide specialized transportation and handling plans to ensure the safety and smooth transportation of goods.

Some logistics service providers also provide trade financing solutions such as prepayment and letter of credit management to support the funding needs of foreign trade companies.

When recruiting agents, Reacon usually provides a series of services and support to ensure that agents can smoothly enter the market and conduct business.

We will provide detailed market analysis reports for potential agents, including the size of the target market, competition situation, policies and regulations, to help agents understand market trends and potential opportunities.

Based on the market characteristics and needs of the region where the agent is located, Reacon will provide customized marketing strategies and suggestions to help the agent develop effective marketing plans.

Reacon attaches great importance to long-term cooperative relationships with agents, provides regular communication and exchange opportunities, solves problems and difficulties that arise during the cooperation process, and ensures the smooth progress of cooperation.